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Top tips for working with your builder

Federation of Master Builders (FMB)

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Before a building project gets underway both you and your builder should have confidence in each other, which means it is important for you to be aware of your responsibilities as a client. Our top tips on how to build a good relationship with your builder can help you ensure positive outcomes for your project.

  • Start planning early: Quality builders are in high demand, which means you may have to wait for them to be available.
  • Check building regulations: As the property owner, it is your responsibility to make sure the correct building regulations, planning and environmental permissions, and Party Wall Agreements are in place for the work to your home. Read our guide to building regulations for more information.
  • Plan your budget: In addition to the project costs, remember to take additional expenses into account, such as the costs for decorating, new appliances, new flooring, parking permits, etc. It is also important to allow for a contingency in case of unforeseen expenditures during building works – at least 10% is advisable.
  • Sign a written contract: Make sure you sign a contract before the work starts. Read our guide to choosing a builder for more information on what to include in a building contract. All Master Builders have access to fair, jargon-free, easy-to-use contract templates through their membership.
  • Consider site access: Consider the property access routes and make it clear if there are special requirements that might affect the work such as parking restrictions, and needs of family members or neighbours that the builders should be aware of.
  • Talk to your neighbours: Let your neighbours know that building work is going ahead, how long it will take, and any potential impacts on them. You can help the building process run smoothly if you are considerate and keep neighbours informed.
  • Discuss any concerns early: If you have any concerns before, during or after building work, it is important to raise these directly with your main point of contact as soon as possible, so that issues can be discussed and resolved early on. If the problem cannot be resolved between you and a Master Builder, the FMB may be able to assist through our free dispute resolution service.
  • Pay on time: Pay on time and in accordance with the terms of the signed contract.  Never pay the whole cost of the work upfront, but a deposit to cover the cost of purchasing materials may be requested. Record any deposit payments in writing. Read our guide to choosing a builder for guidance on how to pay your builder.

For more great tips on working with your builder, check out the full guide on our website today and build better on your next project!

Since 1941, the Federation of Master Builders (FMB) has been connecting homeowners with quality, reliable builders to help make their home renovation dreams a reality.

All FMB members must pass a strict vetting process and an independent inspection of their work prior to joining, to ensure they are competent and professional in the work they deliver for their clients. After joining, members must continue to take part in additional independent inspections on a regular basis.

We offer inspiration for your home renovation

Whether you’re looking for a beautiful bathroom or a quirky kitchen, our Homeowner Blog offers inspiration and information to help you get started on your next home renovation project.

We provide guidance on building projects

Check out our handy hints for identifying the right builder for your project.

Top tips for choosing the right builder: How to figure out which builder to pick, especially when they all look as good as each other!

Avoid getting led on: Check your builder is a Master Builder – some claim to be a member when they’re not.

Our Ultimate Guide series also explores key considerations and solutions for homeowners embarking on their next big build.

We help you find a quality, reliable builder

There are thousands of Master Builders delivering dream homes and renovations throughout the UK and finding one couldn’t be easier. Our simple, online Find a Builder search allows you to identify members in your area based on your postcode, and to select the types of trade needed for your specific project. You can browse a selection of accredited builders in your area, shortlist those who you think are the best fit, and use the details provided to get in contact.

We’re here for you if things go wrong

In the rare event that things go wrong, the FMB is here to help. We are certified by the Chartered Trading Institute to provide Alternative Dispute Resolution (ADR) services to FMB members and their clients, helping you to get things back on-track with minimal stress and disruption.

Find out more

Start your journey to building better today at fmb.org.uk

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Proud to exhibit at the Homebuilding & Renovating Shows. As the largest trade association in the UK construction industry the Federation of Master Builders (FMB) are champions for continuous improvement in building standards and have a number of commercial industry partners who are able to offer members exclusive discounts on products and services. The FMB acts as the voice of small construction; influencing policy makers to improve the regulatory environment for construction SMEs. Only those builders and specialists who have passed the FMB vetting process are accepted as members.

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